Request visa assistance
Share basic trip details to open a WhatsApp enquiry with our team. Do not include passport numbers, scans or sensitive documents in this first message.
What happens after you contact us?
There is no application submission at this stage. First, we check the right route and explain the costs; lodgement starts only after you approve the written quote and complete payment.
- We review your route. We check your passport nationality, travel purpose, planned stay and dates to identify the visa route to assess. The finder is guidance; final eligibility depends on current immigration rules.
- We confirm your document checklist. We tell you which documents apply to your route and case. Do not send passport scans or sensitive documents in your first WhatsApp message; wait for the partnerโs instructions.
- You receive a written quote. Before payment, we confirm the total and show government charges separately from the assistance fee where those amounts are confirmed. You can review the scope and ask questions.
- You approve and pay. Nothing is lodged until you accept the quote and follow the payment instructions provided to you.
- The partner reviews and lodges. After payment and receipt of the requested documents, our agency partner checks the application, submits it to Immigration and shares progress updates. Immigration makes the final decision.
Indonesian Immigration makes the final decision on every application.
Contact our team
We aim to reply within about one hour during service hours. Typical processing estimates after complete documents and payment: B1 e-VOA up to 48 hours; C1, C2 and E33G 8โ14 working days; eligible extensions 7โ10 working days after biometrics. These are estimates, not guarantees.
For current visa rules
Check the official Indonesia e-Visa portal or the nearest Indonesian Immigration office for current and individual advice.
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